European Review of Service Economics and Management

Eliisa SARKKINEN, Päivi PÖYRY-LASSILA, "Designing a digital tool concept for business-to-business dialogue using a customer-centric approach. Case food services"

Gard RINGEN HØIBJERG, "Rethinking service systems and service ecosystems"

Estibaliz HERNANDEZ ELENO, "Key dimensions for assessing knowledge intensive business services' competitiveness"

Magali DUBOSSON, Emmanuel FRAGNIÈRE, Denis ROCHAT, Marshall SITTEN, Eric BERDEAUX, "Confusion between Artificial Intelligence and digitisation at work. Ignorance or blind trust?"

Laurent LAVIGNE, "Le contrôle de gestion dans les grandes intercommunalités. Une proposition typologique"

Ellen HARPEL, "Gig and independent work in US metropolitan economies and service industries"

Francesco MUREDDU, David OSIMO, "Co-creation of public services. Why and how?"